Employee commended for helping people “get back into life”

Candace Underwood is Littauer’s Employee of the Year!

Gloversville, NY… Nathan Littauer Hospital announced the Employee of the Year earlier this month at the Goodwill Committee’s annual celebration. The winner, Candace Underwood who is a Physical Therapy Assistant, was awarded the top honor. “She is a shining example of exceptional patient care. She frequently goes above and beyond for her coworkers and patients.” stated Hospital Spokesperson Cheryl McGrattan. She added, “And it obviously shows.”

Candace Underwood works at Nathan Littauer’s Sports Medicine & Rehabilitation Department in Gloversville. She has been working at Littauer for over 22 years. With a passion for sports she explained, “I want my patients to enjoy a healthy lifestyle, which is why I am compelled to get my patients back to enjoying life.” Candace recently authored a ski preparation video with her coworkers posted on YouTube with tips to try and keep people injury-free when skiing. An avid skier herself, she understands the value exercise and works tirelessly to get people “back into the game”.

“Nathan Littauer Hospital currently has about 980 employees. Therefore, this is definitely a prestigious award” stated Bill Oates her Department Manager, adding “She is a person who has truly found her calling occupationally and appears to enjoy arriving at work daily.” Her patients consistently have wonderful things to say about Candace. Some recent feedback on patient satisfaction surveys state:

“Please relay to Candy for me the great benefit she is responsible for in bringing me to the comfort level I now enjoy. She is the best and I miss her and her therapy sessions”.

“My physical therapist Candy was great. She would always talk to me like we were friends and she always made me feel great”.

“Candy does an excellent, thorough job and should be commended for her caring and attention towards her patients. People like her are hard to find so treat her well”.

“The services that I received were excellent. I was very pleased with the therapist who worked with me, Candace Underwood, and would recommend her and this department to anyone”.

Candace responded to her new title by explaining, “I am very honored to receive this award. I have worked here for many years and know most of the people in this hospital. It is a great place to work and I enjoy coming to work everyday. The rehab department (where I work) is like family. Thanks everyone.”

Candace Underwood is a deserving award winner. As Employee of the Year Candace receives gift certificates, preferred parking and on a specific day of her choosing, she will arrive to work receiving the time-honored “Red carpet treatment” from her coworkers.

Candace is a native of Johnstown, NY. She studied at Maria College and SUNY Brockport. She has two daughters, Alison and Kate and one grandson.

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