Second DAISY Awarded to Katie Hauser at Nathan Littauer

Second DAISY Awarded to Katie Hauser at Nathan Littauer

We are thrilled to announce that: Birthing Center Nurse Katie Hauser, BSN, RN has been selected as the recipient of the prestigious DAISY Award!
 
 
This award recognizes the extraordinary care and compassion that Katie demonstrates in her work every day, and we could not be prouder to have her as part of our team.
 
Katie was presented with the award during a short gathering in the Birthing Center today at 7:00 AM. She was surrounded by colleagues, and her family at the time she received the award. Her dedication to providing exceptional care to our patients is truly inspiring, and we are grateful to have her as a member of our nursing staff.
 
 
 
Please join us in congratulating Katie on this well-deserved honor. Her commitment to our patients and her colleagues is a shining example of the Nursing values we hold dear at Nathan Littauer Hospital.
 
Thank you, Katie, for all that you do to make a difference in the lives of our patients and their families. Your hard work and compassion are truly appreciated.

Local Teens Brighten Patients’ Days

Local Teens Brighten Patients’ Days

with Handmade Pillows at Nathan Littauer Hospital

Gloversville, NY – In a heartwarming display of community spirit, 14-year-olds Timothy VanKleeck-Eagan Jr. (HFM PTECH) and his cousin, Richard Eagan III (Mayfield Jr./Sr. High School), have made a generous contribution to Nathan Littauer Hospital. On Friday, Aug. 2, Timothy and Richard donated 30 heart-shaped pillows to the hospital’s patients.

From left: Timothy VanKleeck-Eagan Jr., his cousin, Richard Eagan III, Nathan Littauer President and CEO Sean Fadale, Birthing Center Manager Maureen Mosher, and Birthing Center Nurse Wendy Bowie.

Inspired by the memory of their late grandfather, Richard Eagan Sr., Timothy and Richard dedicated themselves to creating these comforting pillows. “I wanted to do something good and help make a real difference in the lives of those who may be in pain or need support,” said Timothy. Timothy and Richard invested over 20 hours to complete the pillows.

After certain surgeries, many patients experience discomfort. To support their recovery, Nathan Littauer provides heart-shaped pillows that patients can hug. These pillows offer relief by cushioning the surgical area when patients cough, laugh, or move. Additionally, they serve as a symbol of love and care during the healing process.

Sean Fadale, FACHE, president and CEO of Nathan Littauer Hospital, expressed his appreciation: “I had the pleasure on Friday to meet both Timothy and Richard, who generously donated 30 handmade heart pillows for our patients. I am continually impressed by the support of our community, and these two young men really impressed me with the generosity of their talent and time. What a gift! I know these pillows will provide comfort for our patients, and for that I am incredibly grateful to Timothy and Richard.”

The heart pillows are intended to provide both physical and emotional comfort to patients, especially those who underwent challenging surgeries. Maureen Mosher, manager of Nathan Littauer’s Birthing Center, remarked: “Bless their hearts for doing so much for our community, our hospital, and our patients. Our patients say they love these pillows so much, and they help ease their pain. These young boys are giving to help others in such a simple yet compassionate way – it’s absolutely amazing. We’re incredibly thankful for their time and donation.”

Additionally, the Nathan Littauer Hospital Auxiliary and Volunteers have organized a community effort to create additional heart pillows similar to those made by Timothy and Richard, to distribute to patients. Materials such as cotton, fleece, hypoallergenic stuffing, thread, and fabric scissors are needed. Donations can be dropped off at Nathan Littauer Hospital’s switchboard, labeled “Attention to: Kelly Colby.”

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About Nathan Littauer

Nathan Littauer Hospital and Nursing Home is a full-service, 74-bed acute care hospital with an 84-bed skilled nursing home. Since 1894, Nathan Littauer has provided safe, high-quality health and wellness services with a focus on securing appropriate new technologies for people residing in Upstate New York. Over the years, the hospital has expanded its services in order to offer health care that is comprehensive, accessible, and relevant to the needs of the communities they serve.  More information can be found by visiting www.nlh.org. 

Littauer Welcomes Emily Wright

Meet Littauer's New Senior Director of Provider Practices

Emily Wright, RN, BSN, MS, MBA

Nathan Littauer Hospital & Nursing Home is thrilled to announce the appointment of Emily Wright, RN, BSN, MS, MBA, as their new Senior Director of Provider Practices. Emily brings a wealth of experience, exceptional nursing leadership skills, and a profound commitment to patient care and medical staff support to her new role.

Welcome Emily!

Emily’s academic credentials are impressive and diverse. She earned a Bachelor of Arts in Business from SUNY Geneseo in 2008, followed by an accelerated Bachelor of Science in Nursing from the University of Rochester School of Nursing in 2011. She continued her education at the University of Rochester, achieving a dual degree in Master’s of Science in Nursing and an MBA in 2013.

Emily chose Nathan Littauer for its unique environment and commitment to personalized care. “There is a lot of uniqueness about Nathan Littauer,” she noted. “I’ve worked with larger institutions, but here, I feel privileged to directly impact patient care outcomes. The personal touch in care can mean the world to patients. When I stepped in the door, I felt like I belonged. There is a real capability for inclusiveness here—not just the idea of teamwork, but the actuality of it. Larger healthcare networks can feel impersonal and overwhelming, but here at Littauer – it feels like home.”

Throughout her career, Emily has garnered experience in various healthcare settings. She most recently worked with Honest Medical Group, a joint venture start-up partnered with Community Care Physicians, focusing on value-based care for Medicare recipients. Prior to that, she served at Albany Medical Health System as the Director of Nursing of Faculty Practices and Director of Operations of Emergency Services. Her tenure at Malta Med Emergent Care (MMEC) as the Site Administrator saw her overseeing urgent care volumes, a full-service laboratory, and a comprehensive suite of radiology services. Emily also served as a Practice Nurse with the University of Rochester in the Emergency Department and Intensive Care Unit, honing her hands-on patient care expertise.

Emily is dedicated to enhancing the patient experience at Nathan Littauer. She aims to provide greater access to Littauer’s network of providers while maintaining and improving the quality of its services. Emily believes in fostering coordinated care within the network, ensuring efficient and complete patient-focused care. “One of the reasons I became a nurse was to become a leader,” Emily shared. “You see many great nurses who excel in patient care and bedside manner, but I wanted to be a trailblazer in understanding and leading the business behind the care. I strive to give our staff the knowledge and support they need to succeed and break down barriers.”

Emily is eager to connect with the Nathan Littauer team and the communities we serve. She emphasizes her commitment to working closely with the Littauer team to achieve the best patient outcomes. “Together, we can get the boat rowing in the same direction,” she said.

Under Emily’s leadership, we have a great opportunity to increase access and improve the quality of the care we provide. There was a highly competitive interview process to fill this role, and Emily stood out because of her experience, her clinical background, and her understanding of how to position our providers for success in the future. In her short time at Nathan Littauer, Emily is already making positive changes and fitting in well.

Sean Fadale, FACHE

Chief Executive Officer of Nathan Littauer Hospital & Nursing Home

Learn More Career Opportunities with Littauer

Nathan Littauer Receives ISO 9001 Certification

GLOVERSVILLE, NY – Nathan Littauer Hospital & Nursing Home has been awarded by DNV full certification to the ISO 9001 Quality Management System, for the scope of acute care hospital provider of medical and surgical inpatient and outpatient services. The certification encompasses not only the hospital, but also Nathan Littauer’s eleven primary and specialty care centers. Initially certified in early January of 2019, Nathan Littauer has now received full certification valid from May 10th, 2024, to January 18th, 2027.

Nathan Littauer’s ISO 9001 Certification from DNV.

According to DNV’s website, ISO 9001 Certification of Quality Management System(s) demonstrates an organization’s commitment to consistency, continual improvement, and customer satisfaction.

“Nathan Littauer is dedicated to providing the safest and most effective healthcare services possible,” says Nathan Littauer Hospital President and CEO Sean Fadale, FACHE. “ISO 9001 certification not only reflects our resolve but helps to empower it. ISO 9001 Certification is suited to the complex, people-intensive challenges of running a healthcare organization, and our certification helps prove our commitment to quality healthcare services.”

ISO 9001 is the most widely accepted quality management system in use around the world and is quickly gaining acceptance among US healthcare providers as a foundation for their quality and patient safety programs.

“Nathan Littauer Hospital and Nursing Home has worked hard to achieve this certification, and they have done so with unwavering commitment from their top leadership to make their hospital the best it can be,” says Kelly Proctor, President of DNV Healthcare USA Inc. “ISO 9001 certification isn’t just an award or trophy for something you’ve done, it’s public evidence that you are at the top of your game with an obvious plan in place to make excellence an everyday objective.”

“ISO 9001 Certification helps staff create clear and consistent processes of patient care and ensure that progress is constantly being made toward specific quality objectives,” adds Nathan Littauer Director of Performance Improvement Christine Waghorn. “Externally, it tells the public, as well as insurers and regulatory agencies, that the hospital is not only talking about quality, but is pursuing it with discipline and transparency.”

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About Nathan Littauer

Nathan Littauer Hospital and Nursing Home is a full-service, 74-bed acute care hospital with an 84-bed skilled nursing home. Since 1894, Nathan Littauer has provided safe, high-quality health and wellness services with a focus on securing appropriate new technologies for people residing in Upstate New York. Over the years, the hospital has expanded its services in order to offer health care that is comprehensive, accessible, and relevant to the needs of the communities they serve.  More information can be found by visiting www.nlh.org. 

Alisha Peters, RN, Award First DAISY Award at NLH

GLOVERSVILLE, NY — Strapped with a yellow facemask, nurse Alisha Peters had finished hooking an IV into a patient when two staff members told her to step outside the hospital room.

A group of cheerful employees surrounded the hallway. Her husband was there. Her parents were there. Her two tawny-haired daughters were there. 

Photo taken by Dakota Pike.

DAISY Award Honoree Alisha Peters, RN, (centered) with her two daughters, her husband, and Nathan Littauer’s Senior Nursing Director Jennifer Elmendorf, MSN, RN, CLNC (right).

“Mommy!” one daughter shouted. 

To a round of applause, Peters was bestowed the DAISY Award for Nursing Excellence. Among 120 nurses across the rural health care network, she’s the first staffer at the Gloversville hospital to receive the accolade.

Read the full article on the Daily Gazette’s website.