NATHAN LITTAUER RECEIVES NEW ISO 9001 CERTIFICATION

NATHAN LITTAUER RECEIVES NEW ISO 9001 CERTIFICATION

NLH is recertified ISO 9001
NLH is recertified ISO 9001

Dr. Frederick Goldberg and Christine Waghorn, celebrate the new certification!

Nathan Littauer has achieved certification to the new ISO 9001:2015 Quality Management System, reflecting the hospital’s long-term commitment to quality, transparency, and customer satisfaction.

The certification is valid for three years and is provided by DNV GL – Business Assurance.

ISO 9001 is the most widely used quality management standard, and has recently undergone a periodic update to better reflect modern business challenges. Last modified in 2008, the new 2015 version of ISO 9001 is the result of input from business and technical experts around the world. The program requires greater involvement of senior management, broader understanding of supply chains, and more focus on stakeholder (not just customer) expectations.

Frederick Goldberg, M.D., Littauer’s Chief Medical Officer explained, “ISO 9001 can be a transformative tool for delivering quality healthcare. ISO 9001 can’t be delegated to a single manager or committee. It is a strategic approach recognized throughout our entire organization.” He added, “As the only local hospital with an ISO 9001 certification, I believe our hospital is transforming local healthcare. Additionally, the focus on continual improvement ensures that our focus on quality will endure for decades.”

Christine D. Waghorn, Director of Performance Improvement at Littauer said she was ecstatic when she got the notification from DNV GL. She stated, “I agree with what is said in our industry about this designation: ‘ISO is quality on steroids.’” She added, “Nathan Littauer is continually improving our processes. It is a part of our culture. Our patients deserve that.”

“We are extremely proud of our commitment to quality,” says Laurence E. Kelly, Nathan Littauer’s President and CEO. “Our ISO certification helps us continually move forward and, equally important, allows us to publicly communicate our dedication to excellence. It’s a symbol that everyone – our employees, our partners, our patients – recognizes and values.”

 

About Nathan Littauer Hospital and Nursing Home

Nathan Littauer Hospital and Nursing Home is a full-service, 74 bed acute care hospital with an 84 bed skilled nursing home. Since 1894, Nathan Littauer has provided safe, high-quality health and wellness services with a focus on securing appropriate new technologies for people residing in Upstate New York. Over the years, the hospital has expanded its services to offer healthcare that is comprehensive, accessible, and relevant to the needs of the communities we serve. More information can be found by visiting www.nlh.org.

 

About DNV GL – Business Assurance

DNV GL – Business Assurance is part of the DNV GL Group, a world-leading certification body helping businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services.

For more information about DNV GL – Business Assurance, visit www.dnvglcert.com.

Littauer’s Foundation Announces Annual Golf Tournament

The 2019 Adirondack Challenge will take place July 12, 2019

GLOVERSVILLE, NEW YORK  – The Nathan Littauer Foundation is releasing details of The 2019 Adirondack Challenge, a golf tournament supporting the hospital’s mission for improved access to world-class healthcare. “This event celebrates the Hamilton County area’s support of Littauer services in the North County. Without our Primary Care Center in Speculator many people would have no access to safe, affordable and convenient healthcare,” stated Geoff Peck, Executive Director of the Foundation. He added, “We look forward to this event every year and it also happens to be a really fun day of golf.”

“We always receive a very warm welcome from Mike O’Rourke and the staff at the Lake Pleasant Golf Course”, stated Kelly Colby, the Foundation Coordinator. She explained, “This golf tournament is now in its 16th year and many community supporters join us at the links or for lunch or both. I consider these people old friends.”

The golf tournament will be held July 12, 2019 at the Lake Pleasant Golf Club. The shotgun start is at 8:00 am and teams will play a “Scrambled” scrambled format. The cost is $110 per person and includes: 18 holes of golf, golf cart, breakfast, on-course food and drinks, prizes and lunch at the Inn at Speculator. Golfers will compete in two divisions: up to age 65 and 65 and over. Foursomes are welcome to join or single golfers and couples will be teamed up with a foursome.

As our thank-you gift this year each player may choose either a complementary round of golf at Hales Mills Country Club or a round of golf with a cart at Lake Pleasant Golf Course.

Golfers enjoy a round of golf for a great cause.

“Those who would like to enjoy an inspired lunch at the Inn at Speculator can join us at $50 per person,” explained Colby. She added, “And as always, all levels of sponsorships are still available.”

The Adirondack Challenge will benefit continued growth and upgrades to Nathan Littauer Hospital’s Primary/Specialty Care network. “We are asking for support to bring a new Medical Arts Building on the Littauer Hospital campus to fruition,” explained Mr. Peck. “Our community needs improved access to world-class medical care. This 12,000 square-foot facility will greatly increase the ease and efficiency of our patients’ primary care experience.”

People of all ages are encouraged to join the hospital for a day of golf by preregistering with Kelly Colby at 518-773-5505 or by emailing the Foundation at NathanLittauerFoundation@nlh.org.

To make a gift in support of Nathan Littauer Hospital, visit www.nlh.org/ https://www.nlh.org/giving or contact Kelly Colby, at 518-773-5505, or by emailing us at NathanLittauerFoundation@nlh.org

XX

 

About Nathan Littauer

Nathan Littauer Hospital and Nursing Home is a full-service, 74 bed acute care hospital with an 84 bed skilled nursing home. Since 1894, Nathan Littauer has provided safe, high-quality health and wellness services with a focus on securing appropriate new technologies for people residing in Upstate New York. Over the years, the hospital has expanded its services in order to offer health are that is comprehensive, accessible, and relevant to the needs of the communities they serve. More information can be found by visiting www.nlh.org.

Reminder: Dr. Pizarro holds office hours in Perth

Nathan Littauer Primary Care is reminding people that Glen Pizarro, M.D., Internist, holds offices hours on a rotating basis at our Perth location. Please call 518-843-8045 to schedule an appointment today! Our Network Practice Manager, Meegan D. Goodman states, “Dr. Pizarro’s patients just love him. He has added so much to our practice in Perth.”

Dr. Pizarro holds office hours at our Perth Location

Respected ENT Team Joins Littauer

Bradley H. Paddock, M.D. and Nurse Practitioner Amy Hall have joined Nathan Littauer and are now practicing on 182 Steele Avenue, Gloversville, NY.

One of Gloversville’s most respected specialists is joining the Nathan Littauer Hospital medical staff and bringing with him an expert Nurse Practitioner and an audiologist. Otolaryngologist Bradley H. Paddock, M.D. has specialized in ear, nose and throat care, as well as head and neck surgery, in his Gloversville private practice since 1983. Effective immediately, Dr. Paddock, as well as Amy Hall, FNP-BC, MS and hearing specialist Mark Caffrey, Au.D, are joining the Littauer team.

“Increasing access to high quality specialty services is one of the many ways in which Littauer shows our commitment to the health of this region,” said Frederick Goldberg, M.D., Littauer’s Vice President of Medical Affairs and Chief Medical Officer. “We look forward to an ever stronger partnership with Dr. Paddock and his team.”

Dr. Paddock’s practice has relocated to 182 Steele Avenue in Gloversville. The office phone number is 518-725-8656, audiology can be reached at 518-725-2620. No staffing changes are planned in relationship to the transition. Patients can expect the same level of excellent care in the new location.

“We’re extremely proud to be welcoming Dr. Paddock, Amy, and Mark to our organization,” said Laurence Kelly, Nathan Littauer President & CEO. “This group has an excellent reputation in our region and now they’ll have the backing of a strong health care system and all that comes with it in terms of technology, access, and support.”

Bradley H. Paddock, M.D. received his medical education at Albany Medical College. He completed his surgical residency at Berkshire Medical Center and his residency in otolaryngology at Albany Medical College. He is board certified in otolaryngology and sleep medicine.

Amy Hall, FNP, M.S. earned her bachelor’s degree in nursing from Maria College in Albany, NY. She completed her Master of Science (Family Nurse Practitioner) at Sage Colleges in Troy, NY.

Mark Caffrey, Au.D earned his bachelor’s degree in speech pathology and audiology from SUNY Geneseo, his Master of Science (Audiology) from Montclair State University in New Jersey and his Au.D from the University of Florida in Gainesville, FL.

For more information about ENT and other services, including primary care, visit Nathan Littauer Hospital & Nursing Home, visit www.nlh.org.

 

Bradley Paddock, MD and Nurse Practitioner Amy Hall are now practicing on 182 Steele Avenue

###

 

National Skilled Nursing Care Week® Honors Residents, Families, and Staff at Nathan Littauer

We celebrate our Nursing Home this week

 Local skilled nursing center hosts events during the annual observance to ‘Live Soulfully’

Nathan Littauer Nursing Home Celebrates National Nursing Home Week.

Nathan Littauer Nursing Home is offering several events as part of National Skilled Nursing Care Week (NSNCW), which runs from May 12 to 18. The theme for this year’s national observance, “Live Soulfully,” celebrates skilled nursing centers, their residents and staff, by showcasing how they achieve happy minds and healthy souls.

Nathan Littauer’s Nursing Home will celebrate how each individual Lives Soulfully, whether it’s through planting, cooking, reading or listening to music. Nursing centers across the country pay it forward by helping individuals find their own happiness to improve quality of life.

Established by the American Health Care Association (AHCA) in 1967, NSNCW, formerly known as National Nursing Home Week, provides an opportunity for residents and their loved ones, staff, volunteers, and surrounding communities to acknowledge the role of skilled nursing care centers in caring for America’s seniors and individuals with disabilities.